A fast-growing global e-commerce company is seeking an Email & Design Specialist (Klaviyo) to support its performance marketing and lifecycle email campaigns across high-revenue direct-to-consumer (D2C) brands. This is a 100% remote opportunity open to South African professionals, focused on AI-driven email marketing, automation, and creative campaign execution.
About Role
This role sits within a modern, AI-enhanced e-commerce environment where email marketing, automation, and personalisation are central to customer growth and retention.
The company operates multiple successful D2C brands generating millions in annual revenue and is focused on building efficient, data-driven marketing systems supported by AI tools.
The Email & Design Specialist will play a key role in executing email campaigns, building automated workflows, and improving customer engagement through targeted and personalised communication.
What This Role Entails
The role involves hands-on execution of email marketing campaigns using Klaviyo, including segmentation, automation setup, A/B testing, and performance optimisation.
The specialist will support the creation and management of email marketing workflows, ensuring that campaigns are aligned with brand goals, promotional calendars, and customer lifecycle strategies.
A key part of the role includes using AI tools to enhance copywriting, personalisation, and campaign optimisation, while collaborating with design and content teams to maintain consistent and engaging email layouts.
The role also includes analysing campaign performance, maintaining email lists and segmentation structures, and continuously improving engagement and conversion outcomes through data-driven insights.
What They Are Looking For
The ideal candidate is a detail-oriented and creative marketing professional with strong experience in email marketing and a passion for AI-driven marketing tools.
They should be comfortable working in a fast-paced, remote-first environment, managing multiple campaigns while maintaining high attention to detail and strong communication standards.
A proactive mindset, willingness to learn, and ability to work independently are essential.
Requirements for This Role
Hands-on experience in email marketing, preferably within e-commerce or D2C brands
• Strong experience using Klaviyo (automation, segmentation, campaign building)
• Experience using AI tools for marketing (copywriting, personalisation, or optimisation)
• Ability to design email templates and campaign layouts
• Strong analytical skills and ability to interpret campaign performance data
• Excellent written communication and copywriting ability
• Experience working with email segmentation and lifecycle marketing strategies
• High attention to detail and strong organisational skills
• Ability to work independently in a fully remote environment
How to Apply?
Application is completed via a short form, followed by a video interview process and final discussion with the hiring team.