A global hiring platform, Jobgether, is recruiting on behalf of an international partner for a fully remote CRM Data & Insights Analyst role. This opportunity is open to professionals based in South Africa, offering the flexibility to work from home while contributing to a fast-growing iGaming business.
This position sits at the intersection of marketing, data, and strategy. The successful candidate will play a key role in analysing CRM campaign performance and translating complex datasets into clear, actionable insights that improve customer engagement and retention. Working across channels such as email, SMS, and push notifications, the analyst will help refine communication strategies through testing, reporting, and continuous optimisation.
The role is well-suited to individuals who enjoy working in a data-driven environment and collaborating with cross-functional teams across product, tech, and marketing in an international setting.
Key Responsibilities
- Evaluate CRM campaign performance across multiple channels, identifying trends, behavioural patterns, and opportunities for improvement
- Design and run A/B tests to measure campaign effectiveness and enhance engagement strategies
- Develop and maintain dashboards using Power BI to track key CRM performance metrics
- Conduct advanced data analysis using SQL and Python to support strategic decision-making
- Work closely with CRM, product, and engineering teams to align insights with broader business goals
Candidate Profile
- Demonstrated experience in CRM analytics or a similar data-focused role
- Strong technical skills in SQL and Python for data handling and analysis
- Experience using Power BI or comparable data visualisation tools
- Solid understanding of experimentation frameworks, including A/B testing
- Strong analytical mindset with attention to detail and problem-solving ability
- Ability to communicate data insights clearly to both technical and non-technical stakeholders
- Comfortable working independently in a remote, collaborative environment
Benefits and Perks
- Fully remote role – open to South African candidates
- Flexible working hours to support a balanced schedule
- Competitive salary package
- 28 days of annual leave
- 3 paid sick days without requiring a medical certificate
- Additional leave based on tenure
- Paid day off on your birthday
- Opportunities for career progression and skills development
- Exposure to a diverse, international team
How the Hiring Process Works
Applications are processed through an AI-driven system developed by Jobgether. Candidates are assessed against the core requirements of the role, and top matches are shortlisted for the hiring company, which then manages interviews and final selection.
Apply Here
Interested candidates can apply using the official link below:
Typical Requirements for CRM Data & Insights Analyst Roles
- A degree in fields such as Data Science, Economics, Statistics, Marketing Analytics, or a related discipline
- Experience working with CRM platforms and customer data
- Proficiency in data tools such as SQL, Python, and BI platforms
- Understanding of customer lifecycle management and segmentation strategies
- Ability to interpret data and influence business decisions
- Strong communication skills and the ability to present insights effectively