TalentPop, a fast-growing leader in providing world-class customer support for eCommerce brands, is seeking a resourceful and detail-driven Email Marketing Assistant to join its team. This fully remote role is ideal for South Africans with strong organizational skills, a keen eye for marketing, and the ability to thrive in a behind-the-scenes support position.
Role Overview
As an Email Marketing Assistant at TalentPop, the successful candidate will play a key role in campaign coordination, community engagement, and administrative support. The position offers an exciting opportunity to contribute to marketing at scale while working within a supportive, growth-oriented environment.
Key Responsibilities
The Email Marketing Assistant will:
- Assist with setting up and scheduling email campaigns on platforms such as Klaviyo or Mailchimp.
- Organize campaign assets, maintain updated contact lists, and manage audience segmentation.
- Track performance data and create clear, actionable reports for internal teams.
- Maintain SOPs, campaign checklists, and shared resources to streamline workflows.
- Support return trends tracking by analyzing data from return portals and compiling findings.
- Respond to community engagement through DMs, ad comments, and customer discussions.
- Collaborate with account managers on marketing updates and ad-hoc administrative tasks.
- Research competitive campaigns and emerging trends as needed.
Candidate Profile
The ideal candidate will bring both technical and creative strengths to the role. TalentPop is looking for someone who has:
- At least 1 year of experience in email marketing, digital coordination, or administrative support.
- Proficiency in Excel or Google Sheets with excellent attention to detail.
- Familiarity with email marketing tools and project management software such as Asana or ClickUp.
- Strong communication skills, with the ability to write clearly and collaborate effectively across teams.
- The capacity to manage shifting priorities with focus and calm.
- Bonus experience in SEO, PPC, or content writing is an advantage.
Technical Setup Requirements
To work effectively in this remote position, candidates will need:
- A laptop or desktop with at least an i5 processor (or Mac equivalent).
- A stable internet connection of at least 15 Mbps download and upload speed.
- A quiet, dedicated workspace.
What TalentPop Offers
TalentPop provides more than just a role, it offers an environment where employees can grow and thrive. Benefits include:
- 100% remote work with flexible hours.
- Health and dental insurance (or a health stipend depending on location).
- Annual salary reviews and performance-based raises.
- Paid time off to maintain work-life balance.
- Growth and advancement opportunities within the company.
- Access to learning tools, ongoing feedback, and a supportive, people-first culture.
South Africans who are eager to contribute to a dynamic global team while enjoying the flexibility of remote work are strongly encouraged to apply.
Usual Requirements for Remote Marketing Assistant Roles
For professionals exploring similar opportunities, these are the common requirements across remote marketing assistant positions:
- A Bachelor’s degree in Marketing, Communications, Business, or a related field (often preferred).
- Proficiency with email marketing platforms such as Klaviyo, Mailchimp, or HubSpot.
- Strong data analysis and reporting skills.
- Experience with project management tools like Asana, Trello, or ClickUp.
- Excellent organizational and multitasking abilities.
- A reliable computer setup and stable internet connection.