Location: Fully Remote
Contract Type: Permanent or Full-time Contractor
Package: Competitive
About the Company
ClickOut Media is a global, remote-first organisation built on creativity, collaboration, and innovation. With a team of over 1,000 professionals and more than 350 digital assets, the company has established itself as a leader in multi-channel marketing. Specialising in SEO and content solutions, ClickOut Media partners with clients worldwide to deliver exceptional results. Its dynamic startup culture drives growth, agility, and a relentless pursuit of excellence in even the most competitive search verticals.
Role Overview
ClickOut Media is seeking an experienced and motivated Email Marketing Manager to lead its global email marketing programme. This individual will be responsible for developing and managing customer retention campaigns, ensuring high deliverability, and maximising return on investment through automation, segmentation, and data-driven optimisation.
Key Responsibilities
- Design and manage sophisticated campaign automations and customer journeys within Customer.io.
- Oversee email list health, segmentation, and hygiene to optimise engagement and deliverability.
- Monitor inbox placement, proactively manage technical deliverability, and maintain a strong sender reputation through best practices (DKIM, SPF, DMARC).
- Conduct continuous split testing of copy, creative layouts, and subject lines to improve campaign performance.
- Develop detailed reports and dashboards focusing on key metrics and ROI.
- Ensure all campaigns comply with industry standards and regulations (GDPR, CAN-SPAM).
Required Qualifications
- Minimum of 2 years’ experience building automated journeys in Customer.io.
- Proven track record in improving deliverability, open rates, and click-through rates (portfolio required).
- Strong technical understanding of inbox placement and sender reputation management.
- Experience executing campaigns in restricted or regulated industries.
- Ability to run effective split tests to achieve measurable ROI.
- Skilled in building KPI- and ROI-focused reports.
- Comfortable adapting to changing deliverability rules and regulations.
Preferred Qualifications
- Basic knowledge of HTML/CSS for email template customisation.
- Background in iGaming, FinTech, or other high-volume B2C industries.
- Familiarity with Customer Data Platforms (CDPs) and CRM integrations.
Benefits & Rewards
- Competitive remuneration with bonus opportunities.
- 33 days of paid leave.
- Full flexibility to work remotely from anywhere in the world.
- An entrepreneurial culture that encourages learning, ownership, and personal projects.
- Opportunity to contribute to a growing, diversified organisation.
- Collaboration with an international team representing over 35 nationalities.
- Additional benefits for permanent employees, depending on location.
Recruitment Process
- Application submission
- Introductory call with the recruitment team
- Skills assessment/test
- Technical interview
Diversity & Inclusion
ClickOut Media is an equal-opportunity employer that values diversity and welcomes applicants from all backgrounds. The company’s global workforce reflects a wide variety of people, experiences, and cultures, contributing to its success and innovative approach.
