Job Overview
TalentPop is a rapidly expanding company dedicated to helping eCommerce brands grow through world-class customer support. The organisation is seeking a resourceful and detail-oriented Email Marketing Assistant to join its dynamic team. This position combines elements of email coordination, community engagement, and administrative support, making it ideal for an organised individual with a strong marketing acumen who excels in behind-the-scenes operations.
Core Responsibilities
- Assist with the setup and scheduling of email campaigns using Klaviyo, Mailchimp, or similar platforms.
- Organise campaign assets, manage contact lists, and update audience segments.
- Track campaign performance data and prepare clear, concise reports for internal teams.
- Maintain standard operating procedures (SOPs), campaign checklists, and shared documentation.
- Support return trends tracking by analysing return portal data and organising key findings.
- Manage community engagement through responses to direct messages, ad comments, and customer threads.
- Collaborate with account managers on marketing updates and ad-hoc administrative tasks.
- Conduct research on competitive campaigns and emerging market trends to support strategy development.
Skills & Requirements
- Minimum of one year’s experience in email marketing, digital coordination, or administrative support.
- Proficiency in Excel or Google Sheets, with exceptional attention to detail and data accuracy.
- Familiarity with email marketing platforms and project management tools such as Asana or ClickUp.
- Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
- Capability to manage shifting priorities while maintaining composure and clarity.
- Additional advantage for candidates with experience in SEO, PPC, or content writing.
Technical Requirements
- Laptop or desktop computer equipped with at least an i5 processor (or Mac equivalent).
- Reliable internet connection with a minimum speed of 15 Mbps for both download and upload.
- Quiet, dedicated workspace suitable for focused remote work.
Benefits
- Fully remote position, allowing employees to work from the location of their choice.
- Comprehensive health and dental insurance, or a health stipend depending on location.
- Annual salary reviews and performance-based raises.
- Paid time off to promote a healthy work-life balance.
- Clear opportunities for professional growth and career advancement within the team.
- Access to continuous learning resources, regular feedback, and a supportive, people-first work culture.
- Flexible working hours with an emphasis on results rather than micromanagement.
Important Notice
To ensure consideration for this position, applicants are required to include the application code EMS25 in their submission. This code assists the recruitment team in promptly identifying candidates for the Email Marketing Assistant role. Applications submitted without the designated code may encounter processing delays. Candidates are encouraged to display the code clearly within their application to demonstrate that they have thoroughly reviewed the job posting.
