Job Overview
Huble, HubSpot’s 2024 Global Partner of the Year, is a leading global consultancy specialising in HubSpot, AI, marketing, and creative solutions. The company empowers mid-market and enterprise businesses to accelerate growth, adapt strategically, and innovate effectively by leveraging HubSpot’s CRM. Huble maintains a culture that balances professionalism with a human approach.
The CRM Solutions Architect role focuses on designing scalable and innovative client solutions, positioning HubSpot CRM at the core of broader front-office ecosystems. Responsibilities include system integration, architecting data flows, and developing adaptable solutions that align with clients’ existing technology infrastructure and business processes.
Huble seeks technical architects with a strong foundation in end-to-end solution design. Relevant experience may come from CRM platforms such as HubSpot, Salesforce, or Microsoft Dynamics, or from wider system architecture roles. While CRM-specific experience is advantageous, it is not mandatory. The role emphasises the ability to design effective architectures, develop robust data strategies, leverage APIs, and integrate systems seamlessly to solve complex business challenges. Experience in creating innovative solutions for smaller businesses or diverse technology environments is highly valued.
The role involves close collaboration with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. Key responsibilities include producing architecture diagrams, defining solution scopes, and developing documentation for implementation teams. Additionally, the architect will guide clients in adopting cutting-edge technologies and optimising business processes.
Core Responsibilities
The CRM Solutions Architect will be responsible for designing and delivering effective technology solutions tailored to client needs using the HubSpot platform. Key responsibilities include:
- Analysing client requirements and designing scalable, high-impact solutions.
- Collaborating with cross-functional teams to define project architecture and scope.
- Producing detailed documentation, including requirements, functional specifications, and data models.
- Leading complex system configuration projects and providing mentorship to junior team members.
- Performing technology audits and offering recommendations for process and system improvements.
- Establishing success metrics and reporting frameworks for implemented solutions.
- Keeping abreast of emerging technology features and communicating updates internally and to clients.
- Supporting data migration initiatives and conducting quality assurance testing.
- Driving team certifications and delivering technology training to internal staff.
Skills & Requirements
The ideal candidate for the CRM Solutions Architect role will possess the following technical expertise:
- Proven experience with HubSpot or transferable knowledge from other technology platforms or system architecture roles.
- Relevant tertiary qualification, such as in Computer Science, Information Systems, or Industrial Engineering.
- Experience in a digital or technical agency/consultancy environment, engaging with clients throughout the full project lifecycle, including consulting, solution design, implementation, and training.
- Strong ability to interpret, analyse, and produce technical documentation, including API documentation, ERDs, and functional specifications.
- Solid understanding of big data concepts and applications.
- Demonstrated experience integrating systems, utilising APIs, and custom-built solutions.
- Excellent command of English with outstanding written and verbal communication skills.
Key personal attributes critical to success in this role include:
- Innovative mindset with an entrepreneurial drive.
- Exceptional interpersonal skills, able to work independently and collaboratively.
- Emotional intelligence and professional maturity.
- High levels of enthusiasm and genuine passion for technology and problem-solving.
- Exceptional attention to detail and a meticulous approach to work.
- Strong focus on delivering high-quality results consistently.
Benefits
As part of the overall remuneration package, the CRM Solutions Architect will enjoy the following benefits:
- Remote Work – Flexibility to work remotely within the country of employment.
- Loadshedding Support – Access to a dedicated power station to ensure uninterrupted work during power outages.
- Home Office Allowance – Budget provided to set up an optimal workspace, including desk and chair.
- IT Equipment – Choice of a MacBook or Windows laptop, accompanied by a monitor and mouse.
- Generous Annual Leave – 18 days of annual leave, plus an additional 2 days for special occasions such as birthdays.
- Flexible Schedule – Accommodates personal commitments, whether for family or leisure.
- Company Swag – Huble-branded merchandise to show team pride.
- Medical Aid – Subsidised health coverage to support personal well-being.
Interview Process
The recruitment process is structured to efficiently assess candidates’ skills and fit for the role and typically includes:
- Screening Call – A 20-minute introductory conversation.
- First Interview – A 30-minute discussion to explore experience and suitability.
- Take-Home Assessment – A practical exercise to demonstrate relevant skills.
- Presentation Interview – A 60-minute session where candidates present their solutions or findings.
- Final Interview – A 30-minute concluding discussion with key stakeholders.
The full process is designed to be completed within 10 working days, subject to candidate and interviewer availability.