About Deel
Deel is a global payroll and compliance platform that helps businesses hire, pay, and manage remote teams with ease. Founded in 2019, Deel has quickly become one of the leading solutions for distributed work, enabling companies of all sizes to hire talent in over 150 countries without the complexities of setting up local entities.
The platform streamlines international hiring by handling contracts, compliance, taxes, benefits, and payroll, allowing organisations to focus on building and scaling their teams. Deel is trusted by thousands of businesses worldwide, from fast-growing startups to Fortune 500 companies, and continues to shape the future of work by making global employment simple, secure, and efficient.
Job Overview
Deel is seeking a seasoned Senior Technical Writer to contribute to its Knowledge Team, with a focus on Strategic Integrations. The successful candidate will play a pivotal role in shaping high-quality documentation that simplifies complex systems and makes them accessible to a wide range of users.
The Knowledge Team serves as the central hub for managing, scaling, and distributing expertise around Deel’s products and services. This team ensures both internal stakeholders and external clients have clear, structured, and reliable information at their fingertips.
In this role, the Senior Technical Writer will collaborate closely with fellow writers and subject matter experts within the Strategic Integrations team. The position requires not only strong technical insight but also a commitment to producing content that is accurate, consistent, and user-friendly—ultimately supporting one of Deel’s most critical business functions.
Core Responsibilities
- Develop and maintain technical documentation for APIs, integrations, and developer workflows.
- Build and scale a comprehensive product knowledge base across the organisation.
- Design information structures and create practical, user-friendly guides.
- Collaborate with subject matter experts, product managers, and engineers to ensure accuracy.
- Produce release notes, updates, and in-app content for product launches.
- Audit and refine existing documentation to improve clarity and user experience.
- Define and maintain style guidelines to ensure content consistency.
- Use data and feedback to identify gaps and enhance documentation impact.
- Share content best practices to enable other teams to create quality materials.
- Localise and adapt content for global audiences.
- Drive documentation initiatives that reduce support needs and improve customer success.
Skills & Requirements
This role requires applicants to be based in the EMEA region or within approximately three hours of its time zone.
- A portfolio showcasing strong work in API documentation, integration guides, and developer-focused content.
- Extensive experience as a senior-level technical writer in fast-paced, high-growth technology environments.
- Demonstrated ability to simplify complex technical concepts into clear, practical materials for varied audiences.
- Proficiency with modern documentation tools and workflows, such as Confluence, Jira, Figma, Markdown, GitHub, and docs-as-code approaches.
- Exceptional command of written and spoken English, with a meticulous eye for detail.
Preferred Experience
- Technical writing background in SaaS or Fintech organisations.
- Ability to produce content tailored to global, cross-cultural audiences.
- Expertise in developing documentation for APIs and third-party integrations.
- Previous experience contributing within hyper-growth startup settings.
- Proven success collaborating with distributed, remote-first teams.
Working Environment – Total Rewards
- Fair and competitive compensation designed to support employees globally.
- Inclusive benefits and rewards that scale across different countries and employment types.
- Stock grant opportunities, based on role, employment status, and location.
- Additional perks and benefits tailored to local regulations and employee status.
- Flexible remote work, with optional access to WeWork office spaces.